Welcome to By The Tyne Fitness ("we", "us", "our").

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These Terms and Conditions govern your use of our website www.bythetynefitness.com and any services, memberships, resources, or content provided through it.

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By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

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Our Services.

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We provide:

• Access to free and premium training hubs.

• Booking and management of coaching/training sessions.

• Training resources (both free and paid).

• Membership areas for registered users.

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Services may be updated, modified, or discontinued at any time without prior notice.

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User Accounts and Memberships.

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To access certain features, you must create an account and become a member.

• You must provide accurate, complete information.

• You are responsible for maintaining the confidentiality of your account and password.

• You must notify us immediately of any unauthorised use of your account.

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We reserve the right to suspend or terminate accounts that violate these terms.

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Membership Plans and Payments.

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• Free Membership provides access to limited resources and community groups.

• Premium Membership provides access to additional premium content, resources, and features.

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Payment terms:

• Fees for premium memberships and services are clearly stated at the point of purchase.

• Payments are processed securely via third-party providers (e.g. Wix Payments, Stripe, Paypal).

• All payments are in GBP.

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Cancellation terms:

• You may cancel your membership at any time via your account settings.

• Refunds are subject to our Refund Policy (see relevant section).

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Bookings and Cancellations.

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• Session bookings can be made through the website.

• You must provide notice of cancellation at least 24 hours before your session to avoid fees.

• Missed sessions without notice may be non-refundable.

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We reserve the right to reschedule or cancel sessions in exceptional circumstances.

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Refund Policy.

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• Refunds for paid services or memberships will only be issued if requested within 14 days after purchase and if you have not accessed premium content.

• No refunds are available for missed appointments unless due to fault on our part.

• Digital resources (downloads) are non-refundable once accessed or downloaded.

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Intellectual Property.

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All content provided on our website, including logos, text, images, videos, training resources, and branding, are owned by or licensed to us.

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You agree not to:

• Copy, reproduce, or redistribute any content with our our permission.

• Use our materials for commercial purposes with our a valid license.

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User Content and Conduct.

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If you post or share content (e.g. in groups or feedback forms):

• You grant us a non-exclusive, royalty-free license to use, reproduce, or display your content.

• Your must not post anything unlawful, offensive, or infringing on third-party rights.

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We may remove user content that violates these Terms without notice.

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Limitation of Liability.

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We do our best to ensure accurate and safe services but:

• Services are provided "as is" and "as available".

• We are not responsible for any loss, injury, or damages resulting from use of the website, services, or resources.

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Nothing in these Terms limits our liability where it would be unlawful to do so (e.g. personal injury caused by our negligence).

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Privacy and Data Protection.

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Your privacy is important to us. Please review our Privacy Policy and Cookie Policy to understand how we collect, use, and protect your data.

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External Links.

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Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

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Use of third-party links is at your risk.

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Changes to These Terms.

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We may update these Terms from time to time to reflect changes to our services or for legal reasons.

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When we do, we will post the new version on the website with an updated date. You should check back regularly for updates.

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Continued use of the website means you accept any changes.

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Governing Law and Jurisdiction.

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These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Contact Us.

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If you have any questions about these Terms, please contact us at:

By The Tyne Fitness

Email: info@bythetynefitness.com

Website: www.bythetynefitness.com

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